Tuesday, December 31, 2019
How To Do Employee Engagement Surveys
How To Do Employee Engagement SurveysHow To Do Employee Engagement SurveysHow To Do Employee Engagement Surveys Kelleher, author of LOUDER THAN WORDS 10 Practical Employee Engagement Steps That Drive ResultsListen up leaders - I dont think you need to care about satisfying your employees. Frankly, it isnt an employers responsibility to satisfy employees.Now, if I havent lost you entirely, I do believe that employee satisfaction can be an outcome of a great company culture, but it shouldnt be your goal.Lets face it, you can always throw money or offer perks to boost employee satisfaction levels. However, the brde thing any employer wants or needs is a satisfied but underperforming employee, or satisfied employees working in a business that is underperforming.Its about Employee EngagementI define engagement as the unlocking of employee potential to drive high employee performance. According to Gallup, companies with highly engaged employees have 3.9 times the earnings per share (EPS) growth rate compared to organizations with low engagement scores. This link between company performance and your employees potential will help drive the performance of your employees and business.Companies need to focus efforts on building a mutual commitment between employee and employer - a commitment that is the foundation of employee engagement. Only when this foundation is in place will firms experience the secret sauce of a high performing business - the discretionary effort of employees.Are your Employees Engaged?Recent research by the Corporate Leadership Council is staggering only 5.9% of surveyed employees are giving their employers high levels of discretionary effort. WowAre your employees highly engaged? Are you capturing their discretionary effort? How would you know? As we slowly recover from this deep recession, some enlightened companies are beginning to ask their employees what do you think? as they conduct employee engagement surveys.Remember that employee engage ment surveys measure engagement - not satisfaction. I suggest that organizations conduct an employee engagement survey sooner rather than later to gauge their organizational pulse. Why? Because studies show that were heading into a high period of employee turnover. This has spawned the era of the disengaged but staying put within our ranks.The Magnificent Seven Lessons of Employee Engagement Surveys Lesson 1 Get buy-in. Do not conduct a survey unless youre convinced your leadership team is committed to listening and acting on feedback. If you ask employees what they think and then do nothing with the results, you will foster cynicism and skepticism with your employees. In fact, youll be worse off than if you didnt conduct a survey in the first place.Lesson 2 Partner with a professional. You want the ability to benchmark your results with other companies in your industry most survey providers offer both valuable benchmark data and confidentiality.Lesson 3 Set the stage. If youre con ducting a follow-up survey, I strongly suggest you promote specific actions, successes and progress since the last survey. Of course, if you have a vibrant and effective communications plan since your last survey, you most likely would have been doing this throughout the months since your survey This communication should play a key part of your overall survey communication plan, led by your best internal communicators. View this exercise as a terrific company branding opportunity - and the key to capturing higher levels of participation.Lesson 4 Establish a cross-sectional committee. This group will review survey results and make recommendations to management. The task team should include an equal mix of leaders and respected representatives from your employee base. This diverse team will reinforce an engaged culture.The committee will evaluate survey results and prioritize recommendations to the leadership team. Consider keeping this task team together to help guide and monitor pr ogress of key survey initiatives.Lesson 5 Act locally. Establish a cross-sectional sub-committee to review local results (departmental, business unit, functional, etc.) and appoint related champions. Your survey results will identify some areas of your business that score significantly better or worse than the company average follow up with an analysis at the local level and establish local action plans.Lesson 6 Keep it simple and execute flawlessly. The tendency after a survey is to overpromise and under deliver. Although born of great intentions, you run the risk of creating a skeptical work culture.To circumvent this, implement a rigorous review process that includes an itemized budget to fund priorities.Remember, a detailed engagement action plan will require organizational investments. In my experience, Ive often seen leaders who were reluctant to endorse a survey early on once the survey launches, they are eager to change the company culture overnight.An action plan that is to o ambitious will create organizational fatigue. Organizational follow up and follow through are key to successful implementation - and key to how your employees will judge your survey efforts.Lesson 7 Spend less up front - implement more. Invest less in your technology vendor and more in post-survey action planning its more important to concentrate on the interpretation, action plan, follow through, communication and branding.Dont spend a lot on survey bells and whistles If it fails, it will not because of failure to collect the right data it will be a failure to properly interpret the results, poor prioritization the lack of an action plan and follow up.To summarize it is vital to link employee engagement to high performance, not simply to make your employees happy (although that is often a by-product of engagement), but as an initiative to engage your employees in your business - to help drive business successAuthor BioBob Kelleher is a noted speaker, thought leader, and author of the just-released of LOUDER THAN WORDS 10 Practical Employee Engagement Steps That Drive Results, which climbed to the 3 Workplace book, 5 HR book, and 12 Management book on Amazon. Bob Kelleheris also the founder and CEO of The Employee Engagement Group and consultant on the subjects of employee engagement, workforce trends, and leadership.
Friday, December 27, 2019
Five ways to make your employees feel valued
Five ways to make your employees feel valuedFive ways to make your employees feel valuedI once had a boss tell me that I should learn to pat myself on the back.Aside from the physical limitations involved in that,this was said during a conversation about my performance,where he mentioned in passing that I had exceeded expectations. He explained that he didnt binnensee the need to offer any recognition, because he hadnt received it earlier in his career.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreThat experience stuck with me as I started todevelop my own leadershipphilosophy. There certainly is truth to finding internal motivators and bedrngnis relying on others to develop your self-worth. With that said, I believe a managers role is to create a positive, productive environment that serves and supports kollektiv members. It doesnt require extraordinary effort or expense to achieve this goal and the results are worth it.Here are five ways to make your employees feel valued at work1. SHOW GRATITUDEPeople want to feel appreciated for what they do, especially by their managers. Thats because leaders have a broader view of organizational goals andevaluate employee performance, so their praise feels particularly relevant and lets employees know theyre on the right track. Here are some guidelines for expressing gratitude at workClearly state what your kollektiv member did well, how it relates to her unique strengths, and how it helps the organization. (In general, make it more about her amazing qualities and less about how it helped you- i.e., Your quick and creative thinking helped the event go off without a hitch, is way better than You saved the day- thanks).You should say it more often than you think so long as youre always speaking authentically and specifically.My favorite way to show gratitude is a handwritten note. In addition to the written message, the note itself shows an investment of your time. It brings me a lot of joy to see the note on an employees bulletin board later because Ill know that it was meaningful to her.Still not convinced about the significance of such a simple act of gratitude? In aHarvard Business Review article, Professors Francesca Gino and Adam Grant shared the results of an experiment where fundraisers who received personal thanks from their manager for their efforts and contributions increased their outreach metrics by 50%.Recognition and gratitude strengthen feelings of self-confidence and motivation and reinforce a sense of purpose.2. PROVIDE LEARNING AND PROFESSIONAL DEVELOPMENT OPPORTUNITIESThe best bosses look for ways to augment their team members growth with external professional development opportunities, such as attending industry conferences, joining a professional association, or gaining a certification. As a manager, you may have limited resources, so focusing behauptung resources on employees who exceed expectations shows an investment in their potential.Dont forget Plenty ofprofessional growth and learning opportunitiesexist within your organization, too. You can take your direct report to coffee to talk about his career goals or introduce her to another senior leader in the organization for a beratung chat. When appropriate, invite the person to attend a high-level meeting with you to learn about a new area, or ask her to lead a strategy meeting on your behalf.When you personally participate in your employees learning and professional growth, you show you believe in them and want to help prepare them for their future success.3. CARE ABOUT YOUR TEAM MEMBERS AS PEOPLEIn my first managerial role, I made the mistake of focusing solely on the work. At that stage in my career, I believed conversations about extracurricular activities interfered with my lengthy to-do list.After receiving some wise counsel from my boss, I learned I needed to demonstrate that I cared about my team members as individuals before I expected their best work.By asking them about their weekends, their families, and their hobbies- and sharing tidbits about my own- I built trusting relationships. That allowed us to better understand our experiences outside the officeand helped us work together more effectively in the office, too.4. MAKE TIME FOR YOUR TEAM MEMBERSYou know the feeling when you have a list of things to finish in one 30-minute fraktion on your calendar- and right then an employee stops by. Do you give the person time to ask their question or share their story, or do you tell him now is not a good time?How you respond in that moment defines you as a leader. Your facial expressions,body language, and words will affect whether your employees feel supported by you- and it will impact their willingness to return the next time they have a question. Even if you cant meet right then, offer a time slot where you can connect later in the day.Remember, this distraction is your job as a le ader of people.You can create moreproductive interactionswith team members by proactively connecting with them, ideally in person. Walk the halls and have some questions ready to engage them. These are a few that I like to useWhats new?Its open-ended enough that they can respond with whatever feels right at that moment.What fires have you had to put out today/this week?This gives you a chance to understand what your team members face in their work and how you can help remove obstacles.How can I help support you right now?This shows you care (see 3) and creates a shared commitment to their success.Of note, I told my team in advance I planned to do this, so they didnt think I was checking up on them. And I add notes to my calendar to preserve time to WTH (walk the halls, ahem), so I can prioritize these conversations.Of note, I told my team in advance I planned to do this, so they didnt think I was checking up on them. And I add notes to my calendar to preserve time to WTH (walk the h alls, ahem), so I can prioritize these conversations.5. CELEBRATE IN BIG AND LITTLE WAYSDo you know the expression that the little things are the big things? Its true at work, too.Recognize your team members work anniversaries or birthdays. (Im a fan of balloons or treats at their desk so others stop by to join the celebration). Host a pizza party for the whole team when a sale closes, break out ice cream mid-afternoon for a surprise treat to bring everyone together, or organize a monthly coffee break with no work agenda.If you are looking for a more elaborate celebration, create a new tradition in your workplace. At our office, we started aNew Years Eve partyon the last day of the fundraising year to recognize the years accomplishments this could be easily adapted for your companys founders day or another special date.Whatever the occasion, find reasons to celebrate and bring joy to work.Try using one of these ideas each day for a week and see how it goes. Then you can start to add in others as you get a sense of what works best for you and your team.Finally, it is important to mention that you can and should ask your employees how they like to be recognized and what makes them feel most appreciated. (This can happen as part of aStay conversationwhen they first join your organization and throughout their tenure.) Ultimately, if your employees feel that you and the organization have invested in them personally, their job satisfaction and personal growth will increase, as will their work outcomes. And that all deserves a pat on the back for everyone.This article first appeared on Career Contessa.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people
Sunday, December 22, 2019
Closing Cold Calls to Get Appointments
Closing Cold Calls to Get AppointmentsClosing Cold Calls to Get AppointmentsEvery salesperson knows that you have to close everysalebecause prospects arent going to doit for you. But what you may not realize is that its just as important to close your cold calls. In thecase of a cold call youre closing for an appointment rather than a sale, but the same principles apply. Dont Try to Close the Whole Sale Dont make the mistake of trying to close the whole sale during your cold call. It wont work. There is no way to fully qualify a prospect, collect information about his needs, and come up with a solution in a single brief phone call. The only exception to this rule is the rare occasion when you call a prospect who has already decided to buy but hasnt taken action yet. In that case, he may invite you to extend the cold call out so that you can go through the whole sales cycle in one call. However, this situation is rare and comes under the category of a windfall sale. In the vast ma jority of calls, your goal will be to get the prospect to schedule an appointment with you. This appointment may be face-to-face or it may be another, lengthier phone call, or even a virtual meeting by webcam. Your bonus cold calling goal is to at least partly qualify the prospect during your initial call so that you can reduce the chances of wasting your time (and theirs) if they cant buy from you in the first place. If you want to get your prospect to agree on an appointment, your task throughout the call will be showing him that a future meeting will benefit him in some way. Prospects dont care about your sales numbers and commission check they want to know WIIFM. And youll typically have just a few minutes on the phone to show them. So at every point in the call, you must exert yourself to show the benefits that you can offer. Have a Great Opener The first step to closing the appointment is getting the prospect to stay on the phone long enough. To that end, your opening stat ement is perhaps the single most important part of the entire call. If you can craft and deliver a really good opener you will catch your prospects attention and get him listening to you. If you dont get him interested right away, the odds are that hell make an excuse and hang up as soon as he realizes that youre a salesperson. Ask Questions Once youve gotten the ball rolling with a great opener and have piqued your prospects interest, the next step towards closing is getting his permission to ask a few questions. You can easily present this as a benefit to the prospect by saying something like, Before I take up mora of your time I want to be sure that my product is the right fit for you. May I ask a few quick questions? Now youve brought up the benefit of saving him time, so hes more likely to agree. How to Wrap Up If the prospect seems to be qualified, at this point you can start wrapping up the close. Again, its important to frame your upcoming appointment as a thing of v alue for your prospect. You can do this openly by offering him a freemium, free trial, gift or service. If thats not an option, youll need to give him a taste of the benefits your product will bring him. However, if you go on and on about your product in a cold call, hell lose interest. The idea is to give him just enough information to intrigue him so that hell actually want to hear more from you in your upcoming meeting.
Tuesday, December 17, 2019
Tips for Writing an Effective Direct Mail Letter
Tips for Writing an Effective Direct Mail LetterTips for Writing an Effective Direct Mail LetterIn direct response advertising, a great direct mail pack can work wonders for both the brandand the bottom line. Truly successful direct mail is targeted, says something in a way thats both powerful and memorable, and talks directly to the customer. And theres no better way to engage in conversation than with a letter. Yes, a letter. If youre thinking that no one reads letters anymore, think again. The great Howard Gossage famously said People read what interests them. Sometimes, its an ad. He could also have said, sometimes its a letter. But, the humble direct mail pack does face tough competition from the myriad advertising messages people receive every single day. They are bombarded with emails, texts, telemarketers, banners, guerrilla ads, TV spots, radio ads, and so much more. Does anyone really have time to open a piece of direct mail, let alone read the letter? Its easy to think tha t in this day and age of smartphones, instant gratification, and multi-media everything, a humble direct mail letter is not glamorous, or fun. Better to send a jazzy brochure and some lame freebie. But to ignore the direct mail letter is to turn your back on one of the fruchtwein tried and tested ways to engage a consumer and get a result. Its vital, and incredibly effect when written well. You just have to ensure that you give it a fighting chance by creating a direct mail pack that screams to be opened, and investigated. Do that, and the letter is the key to sales conversion. The Direct Mail Letter- Where Do You Begin? As mentioned in the previous paragraph, if you create a good direct mail pack, you will have already started the conversation on the envelope. The letter needs to pick up on that conversation and elaborate, in a way thats both engaging and persuasive. Its the salesman of the pack. Everything else is elaborate window dressing. Think of it this way. If militrisch er abschirmdienst Mens Don Draper were part of a direct mail pack, he would not be the brochure or the box it came in. He wouldnt be the sample of the product, and he would not be a tacky freebie. Don Draper would be the letter. Hed sell the hell out of the product or tafelgeschirr, using powerful words and a tone of voice thats aligned with the brand. Hed intrigue you, from the opening sentence to the final sign off or P.S. Hed engage you in a way that had you nodding your head, and thinking about ways to pay for this great new product or service. Hed seduce you. Then again, its easy to say all that. But in practice, when you are staring at a blank sheet of paper, it can be a scary task to fill it with the kind of language that will get the phone ringing or the website flooded with orders. But the blank sheet of paper represents infinite possibilities. This is your chance to speak openly, and persuasively, to the consumer. The fact is, people read the letter first. Its a hard habi t to break when someone sends you mail you want to know why, and the letter is the first place to look. So this blank sheet of paper is also the first point of contact with the brand. This is no time to show off, be clever, or pull a fast one. Its a conversation that can make or break the sale, and it needs respect. Dont be Tempted to Open With Crass Humor, Puns or Pushy Statements And dont write above or below your audience, either. You dont want to show your vast vocabulary, and you dont want to sound dumb. Speak as people speak, and never be afraid to break the rules of grammar. You are not writing a letter to win an English scholarship, you are writing to communicate. Want to use one-word sentences? Fine. Use the Golden Word- YOU People love hearing about themselves. The letter is the most intimate part of the conversation, so get up close and personal and tell them why this is important to them. Start talking about yourself too much and theyll switch off. Use YOU, and t hey are all ears. Tell them how this product or service directly improves the prospects life. You will mow the lawn in half the time, and without any stalls. You will make at least $100 by opening this account. You will see instant results, and you will have the best skin youve ever had. Its also important to open strongly. This differs depending on the audience and the product or service. If you are doing a piece of cold acquisition )meaning you have no former contact with the potential customer) you need to get them to quickly associate with a problem or situation. If its retention, or they have bought from you in the past, then build upon your relationship. But dont spend too long waxing lyrical about old times, get to the crux of the matter quickly. Dont Be Afraid to Write More Than One Page Someone recently said that good copy should be the same length as a skirt- long enough to cover it all, but short enough to be interesting. Well, thats good for print ads, but for direct mail you want it to be long enough to be persuasive. If you cant make your argumentinone page, dont truncate it and hope the brochure picks up the slack. The letter always does the heavy lifting, the brochure is simply the showroom. Get them interestedinthe brochure, but get them to call (or visit the website) with the letter. Your Letter Should Build to a Call to Action From your opening gambit, build a case for the product or service that is watertight. Do it in steps, and slowly but surely create a flowing letter that guides the prospect to theCTA.Take inspiration from the infamous speech by Alec Baldwin in Glengarry Glen Ross- AIDA. Get their attention in the opening line or two, build interest, get them to make a decision, and then make it easy for them to act on that decision. AttentionInterestDecisionAction Make the Letter Pass the Quick-Scan Test It has been said that no matter what is written, consumers will scan it quickly, from top to tail, to pick out the pertin ent information and see if it is worth their time. You do it yourself, and no doubt you scanned this article and skipped over certain parts. Your subheads, aP.S., and the main headline will do this for you. If you cant grab them on a scan, they will likely not bother with the full letter. But make those relevant sections sing, and the prospect will read them all, or enough of them to get the idea and make the decision. Tell Them What You Want Them to Do Ask for the sale, as bluntly as is necessary. This is not a billboard, and direct mail is not in the business of brand awareness. The pack and the letter have a job to do. The direct mail pack is about ROI. Get them to sign on the dotted line. If you have a phone number, ask them to call it. If theres a website, tell them to visit it. And feel free to use a sense of urgency, including limited-time offers.They work. This is a brief insight into crafting a direct mail letter. For more advice on the subject, read the work of Steve H arrison. He is one of the best direct mail copywriters in the business. Examples of his work can be found in the latest edition of theDAD Copy Book,and in his excellent bookHow To Do Better Creative Work.If you can get hold of a copy, whatever the price, do so. Its one of the best books an advertising creative can own. Steve has also written a superb book solely on the art of writing copy, called How to Write Better Copy. Covering themes from blogs to billboards, and everything in between, it is highly affordable and well worth your time.
Thursday, December 12, 2019
Follow Up Without Being a Pest
Follow Up Without Being a PestFollow Up Without Being a PestWhat is the appropriate amount of time to wait to follow up on a job application? Guidelines on when and how to follow up without appearing to be a stalker. Youve sent in your resume. You already know that a follow-up message is a critical step in your job search. Now is the time to ponder the medium of your message.Whats preferred? E-mail? Or is snail mail more gracious? If so, is it wise to send pretty cards? What about FedExing the follow-up correspondence so youll know for koranvers that somebody in the company will open it? After all, people dont ignore a FedEx parcel, right?Beyond that, what does the applicant tracking system (ATS) software do with a follow-up? Are they attached to your record? Is snail mail ignored?We asked recruiting and hiring professionals for their advice on the fruchtwein efficient and acceptable ways to follow up and to get your follow-up noticed as well as which ways are the most inappropriate and creepy.Whats Cool?The pros agree that one e-mail or one phone call (not multiple, they said emphatically) is an acceptable way to follow up. Terri A. Deems, a career coach, trainer and the co-author of Make Job Loss Work for You, said there are two goals for the follow-upTo get your name across to the decision maker again, so theyll be looking specifically at, or for, your resume/applicationTo gather information for yourself about the status of your applicationDeems top choice for follow-up is a phone call placed two to three days after the employer is likely to have received your application materials. She recommends calling early in the morning, between 6 and 815 a.m.Prepare for the call so that you have two or three meaty questions, Deems said - questions that someone in HR wont be able to answer but that a decision maker can. Her suggestions includeCan you tell me about what outcomes you most want to see before the end of the year ? or, What are their top priorities or go als?What kind of experience would your ideal candidate have?What would be happening by the end of the year to tell you that you definitely hired the right person?What would be the biggest challenges I would face in this position? (One benefit to this type of question, Deems said, is that its framed as if youre already in the position and can thus help the decision maker visualize you in that position.)To open the call, Deems suggests using a friendly, casual tone. Heres an exampleHi, Jerry, my name is Terri Deems, and I recently submitted my resume for your xyz opening. Im calling to make sure you received this, and if youve got just a minute or two I had a couple of questions for youE-MailE-mail works as well, but it runs the risk of winding up in a junk folder. If you do choose to e-mail, make sure your subject line is specific enough to garner some attention, Deems said.She recommends job seekers used the saatkorn tone in an e-mail as they would in a phone call. Dont sound stuffy and stiff, and make sure there are no errors in your writing, she said. Keep the e-mail brief and friendly, and include your questions (three, tops). You could even send them a link to (examples of your work available online) or to your Web site, if you have one. Or even send them a link to an article you think they might be interested in (e.g., something about their industry, or relevant to the position, or relevant to a particular goal or challenge theyre facing).Whether you follow up via e-mail or phone call, Deems said to be sure to ask, ?When would be a good time for us to meet to talk further? In other words, invite yourself in for an interview.Snail MailWe know, we know Many HR professionals have a positive view of receiving a nice, handwritten card. It certainly makes a job candidate stand out, they say.But then there are the many hiring managers who curse the analog missive. Snail mail just takes too long and ends up cluttering up someones desk - annoying Deems said.Megan Blacksher is a senior HR consultant at CareerSparx, a 12-week online course designed to teach recent college graduates how to jump-start their careers. She is not a groupie of hard copies because they just create more work for me and my team. The primary problem is that they cant be forwarded or easily converted to the electronic record, making it hard to track your correspondence with the company. That difficulty introduces a hurdle to passing your correspondence on if a hiring manager thinks you might be a good fit for another position. If I have your information in an electronic format, I can easily forward it to the appropriate person with one click, she said. If its a combination of online and paper, its more difficult to keep everything together and your file updated if its all paper, even more so. (Scanning your materials in order to turn them into PDFs isnt fun for anyone.)Blacksher recommends that, instead of snail mail, you send an e-mail reiterating your interest and sta ting when, exactly, you sent your resume and for what position.FedEx and Other Creepy OutreachYes, its sure to get noticed. But is that a good thing? A growing number of professionals we talk to view a FedEx package as over the top.Other creepy means of following up, courtesy of Adam Kruse, a hiring manager at The Hermann London Group, a real estate brokerage in St. Louis, and Shawn Graham, a career expert blogger for Fast Company magazineFacebook friend requestBirthday cardFlowers or giftsMultiple phone callsMore than one unsolicited e-mailLinkedIn requests to hiring managers you dont knowHand-delivering materialsWhat the Tracking Software Thinks of Follow-Up MediaWhether or not the ATS tracks and records your follow-up contact can depend on whether a candidate has followed directions, said Jacob J. Gabrie, CEO of Town Center Realty Group, Inc., who uses a proprietary ATS to track candidates at Town Center and a subsidiary company. At Town Center, if the instructions are clear and the applicant contacts the company in an undirected manner, theyre eliminated from consideration, he said.Have a Follow-Up StrategyElene Cafasso, an executive and personal coach at Enerpace, Inc., uses her marketing background to help her clients craft a contact strategy that encompasses all phases of job search communication.Such a strategy includes frequency and methods of follow-up and what messaging should be used in each. For example, after submitting a resume, she counsels her clients to wait a week and then call. If they receive no reply to that call, they can follow up again by phone or e-mail three days later. And then thats it no more calls, she said.Having a schedule like this eliminates the angst over each application and every non-reply, Cafasso said. It normalizes the fact that multiple follow-ups are to be expected, so my clients dont take offense and start making up reasons why they havent heard anything. Ive had a client apply in September and not hear anything unti l JanuaryA contact strategy also helps you gain control over the process. They are doing what they CAN do, and, more importantly, they can decide when to stop the follow-up, she said. Its very powerful to send that final message that says something like, ?I know how busy you are and do not want to pester you. Since Ive not yet heard back from you with a status on my application, I will assume that you have filled the position. I would welcome an opportunity with xyz company should a similar position become available. Correction Megan Blacksher is a senior HR consultant at CareerSparx. An earlier version of this article incorrectly identified her as a career counselor. Blacksher made several statements that were incorrectly attributed to Connie Sung, a career counselor and instructor at CareerSparx, in an earlier version of this article.
Saturday, December 7, 2019
The Basic Facts of Adobe Indesign Resume Template
The Basic Facts of Adobe Indesign Resume Template The Characteristics of Adobe Indesign Resume Template Choose which sections you must have in your CV (dependent on the job which youre applying for), and which ones you are able to remove. Share your work when youre completely content with your design and work, you can share it to the world via your social networking accounts, personal site, or many different different channels you might utilize. This is going to be an amazing resume to use whenever applying for work in the creative field. Pick a school newspaper vorlage to produce your job easy. This resume is minimal and uses an extremely clean and neat layout to center on your data and quick customization. This vorlage will certainly help land you a work interview. These beautifully designed templates wont only help you distinguish yourself from the crowd, but will also sharpen your odds of impressing the customer and landing the job. Adobe Indesign Resume Template Can Be F un for Everyone Along with the built-in templates you are able to use an empty one. This absolutely free template will allow you to build the simple attractive template youre going to need. This minimal template will provide you with the chance to present yourself in an extremely professional yet elegant way. Also, a number of these totally free templates have special terms. At the same time that you can discover some impressive completely free templates out there for InDesign, youre very likely to obtain a far larger assortment of paid InDesign resume templates. Easy and straightforward, this InDesign resume template is among the simplest methods to skip ahead in the resume-building approach. Weve made this mainly directly to utilize Adobe InDesign but other software could be applicable. This free InDesign resume template may be the ideal choice for a design job. Its ideal for a professional who works in social networking or internet marketing. Another classical template that comes with a large 21-pages of resume set specially made for creative professionals. SITE123 Super easy site builder where it is possible to construct your portfolio or a website utilizing ready-made styles and layouts. All You A dozen of templates to produce your own portfolio. The template can be found in PSD format. This template isnt hard to change colors, layout and fonts to fit your needs. Light and airy, the Basic Resume template was made to make an effect on a reader with a couple crucial information and easy-to-read text. Notice that this free InDesign Template is a text-only strategy, and that provides you an opportunity to concentrate on your story. Besides creating columns, table is also a great way for you to keep content of different style apart from one another, and make editing easier. Additionally, it supplies a suitable format for your resume. These files are a breeze to customize in addition to add more pages if you needed. Theres a PDF file for a blick a uf den kommenden which can be created. I think, ultimately, that its abundant a quantity of preference. As soon as its completely free, you are going to have to register for a totally free Graphicpear account to download it. Every job posting will receive more applicants than jobs out there. You also receive a completely free job interview tracker for a bonus. The Death of Adobe Indesign Resume Template You may add your own pictures and texts, and its going to be all set that you print. If you dont enjoy the colors, they can readily be changed. Youre able to change the colors if you want. Colors can be changed at your convenience and add photos if needed. Dont attempt to cram things in to spaces that are too tiny. It provides you with A huge freedom of customization. Enormous selection of design style will guarantee you will locate a resume template that fits with your taste. Easy and classic with just a little flair. The Dirty Facts on Adobe Indesign Resume Template O n searching it online, you will find the list of templates for the particular position. Some say that it may be beneficial to polish your resume with professional aid to attain that additional edge, but with this list, you ought not have to. This template is for the severe professionals with a lot of experience. Bearing this in mind you may find its the smartest choice for crafting a CV. Catalog printing is just one of the powerful ways of goods and services advertisement. CV is just a sheet of paper that could work like magic for you. Ive been creating my CV with Photoshop for several decades now. What Does Adobe Indesign Resume Template Mean? You will realize the format comprising different resume sections. There are four documents that youre able to select from and simple to edit layered and organized. Currently, to make an invoice, all you have to do is follow a template. All artwork and text are wholly customizable.
Tuesday, December 3, 2019
Job interview question and answer If you were an animal, what would you be
Job interview question and answer If you were an animal, what would you be Job Interview Question And Answer If You Were An Animal, What Would You Be?Posted October 13, 2011, by Josie ChunIt is becoming increasingly common for interviewers to throw in some unusual questions during interviews rather than sticking to the tried-and-true list. This could be for a number of reasons they want to see if you can think on your feet, be creative, say something illuminating about yourself and possibly demonstrate a sense of humour.This can take the form of a question such as If you were an animal, what would you be? Variations of this kind of question could include If you were a fruit, what would it be?, If you could be any colour, what colour would you be? or even If you were a breakfast cereal, what would it be?There is obviously no right answer to questions like these, nor can you plan for them but this is your chance to be creative and really impress with your inventiveness. What is requi red is for you to think fast, not get flustered, and try to think of something that you think represents your best attributes.For example, when it comes to animals, do you exhibit the loyalty and friendliness of mans best friend, the solid work ethic of an ox, the industriousness of a beaver or the cleverness and sociability of a chimp? If youre going for a job as an editor, perhaps you have the acute eyesight of an eagle, able to swoop in on the smallest spelling or typographical error while also keeping your eye on the big picture from above. Whatever your choice, try to choose an animal with generally positive connotations. When it comes to fruit, almost anything will do as long as you can give a good reason for it. You can choose a fruit that goes well in fruit salad to show that youre a team player and get along with others or a banana, which is versatile and has substance. Or for something a bit different, how about a tomato, which crosses the line between fruit and vegetabl e, is highly versatile and can be eaten raw or cooked all demonstrating flexibility and transferability of skills? If youre going for a job in abverkauf where oversensitivity is not an asset, perhaps you could liken yourself to a rockmelon which has a thick skin Remember, there is no singular perfect answer to these sorts of questions its all about trying to see your thought processes, how you handle being put on the spot and your ability to be a little creative. Try to tailor your answer to the specific job for example, dont say you have the independence of a cat if youre going for a job where being a team player is important but try not to overthink it and just have fun with itSee our full list of interview questions and answers to help you in your next interviewTop courses in 2017Administration coursesAnimal Care coursesBuilding and Construction coursesCounselling coursesCommunity Services coursesNatural Therapy coursesNursing coursesNutrition coursesProject Management cour sesReal Estate coursesSocial Work coursesTravel and Tourism courses ResourcesMy first resumeCover letter for my first jobCareer Insider StoriesShelley Lask - Body Positive Health & FitnessInterested in becoming a?Human Resources OfficerGeneral ManagerBusiness ManagerAccountantOffice AdministratorPopular Career Searcheshealth educator interview questions and answersbanking job courseoffice manager interview questions and answersfashion designer interview questions and answersophthalmologist interview questions and answers CoursesBachelor of Social WorkEnquire Online Enquire OnlineCertificate III in Health AdministrationEnquire Online Enquire OnlineBachelor of Criminal JusticeEnquire Online Enquire OnlineCertificate III in Allied Health AssistanceEnquire Online Enquire OnlineJosie ChunRelated ArticlesBrowse moreEmployment trendsAustralian job market boomingThe Australian job market is in full recovery mode, with the total number of advertised jobs rising by 19.1 per cent in February the biggest monthly jump in job ad numbers in 11 years.ITWOMENNine reasons to get a job in ITNow has never been a better time to make the jump into the world of coding, hard drives and USB ports. The IT industry is calling.CAREER INSPIRATIONEntrepreneurshipHow to Become A Professional BloggerIn recent years, social media has been revolutionising the way people find jobs. Social media is now becoming a job in itself, with many people turning their blog or website into a viable moneymaker.
Thursday, November 28, 2019
The 10-Step Program to Becoming a Better Employee
The 10-Step Program to Becoming a Better Employee The 10-Step Program to Becoming a Better Employee 1. The first, and most obvious, behavior is to not miss work. Situations arise that can make life temporarily mora difficult but unless you meet an emergency that absolutely requires your time, make the effort to go to work. No employer wants a chronically absent employee who will undoubtedly be viewed as unreliable and unmotivated.2. Use what you learn to push yourself forward. Take your insights and unique perspective of your company and use them to make suggestions for improvements. Use what you learn on your job to make your company better and make a positive difference in the way it functions.3. Dont take advantage of the privileges that your employer provides. Respect the property and perspectives of your employer and take care to use what your company provides responsibly. Dont steal supplies, trash bathrooms and break rooms, damage property, or abuse Internet access.4. Be con siderate and complimentary to your co-workers. You spend more time with these people than nearly anyone else so there is little point in making that time more difficult to tolerate by being irritable or difficult. Be polite, compliment on a job well done, and be appreciative of any help you receive from your co-workers.5. Be active in the events your employer chooses to participate in within your community. It not only shows your employer that you appreciate their time and money in providing a service, but helps you to better know your co-workers and management big-wigs.6. Keep your workspace as organized and accessible as possible. The cleanliness and organization of your work area represents you well, shows that you value your company enough to put forth a good image, and prevents any confusion should anyone have to fill in for you for any reason.7. Stay up-to-date with emails and policy changes that can affect the operation and procedures of your organization.8. Stay relevant by keeping up with current industry trends, research, and tools that can help you perform your job better or otherwise improve the operation of your company. Stay informed.9. Dont just participate in employer-sponsored activities, but volunteer in your community during your own time. Use your skills and pursue your passions outside of the office t0 gain new skills and experiences that may not be available at work.10. Be you. Granting your company allows it, tastefully personalize your desk and communications to show that you are more than just a cubicle-dwelling automaton. Expressing who you are helps to shape how your employer perceives you and values your contribution to corporate culture.
Saturday, November 23, 2019
6 practical reasons why you are not a strong leader
6 practical reasons why you are leid a strong leader6 practical reasons why you are notlage a strong leaderA reporter once asked me whether the FBI provides textbooks for an agent to study so they can become a strong leader. The answer is no FBI agents are expected to face their challenges head-on - no one sugarcoats the reality of their situation.My fellow agents and I learned that mental strength is not something you are born with. It is something you can learn. If I learned it, so can you, but only if youre willing to put in the discipline and effort it takes.As an entrepreneur or business owner, you need to think big and act courageous. You need the fierce determination that comes from being a strong leader. Core beliefs about yourself and your abilities will guide your daily decisions.6 practical reasons why you are not a strong leader1. Clueless about what brings you value and meaning in lifeA strong leader lives their life with purpose and meaning. They are an active particip ant in where their life is going. They set overarching goals for the direction they want to go in life.Most people agree that Holocaust survivor Viktor Frankls book, Mans Search for Meaning, is the preeminent authority on how to find meaning in life. After liberation from a concentration camp, he spent his life as an advocate for the importance of meaning as a salve against suffering, and the secret to joy.Frankl believed that meaning cannot be pursued as a goal in itself. It must be a side-effect in the pursuit of other goals. Value and meaning in life blossom not when we pursue them directly, but when we seek beauty, love, and justice.How To Make It Work For You Embrace activities that connect you with something greater than yourself. Connect with others in the pursuit of knowledge. Commit yourself to the care of others through volunteer work. Find ways to express love to people or animals.2. Remain ignorant about your blind spotsA strong leader understands that they need to frequ ently and critically analyze their performance, especially their failures. When they do, they identity those patterns of behavior that are not productive and nip them in the bud. Unfortunately, teachable moments are usually accompanied by feelings of frustration, disappointment, and embarrassment.Psychologists find that we tend to repeat the same mistake, and repeat it in endless ways. That is the definition of a blind spot. Leaders like to avoid words like failure and defeat because they feel the need to appear invincible. Ironically, this need to appear strong is the very thing that holds them back.How To Make It Work For You Take a moment to think back to a situation that didnt go so well for you. Notice what went on for you at this time. What were the circumstances? How did you respond? What skills might have been helpful? Have you been in similar circumstances before? Did they turn out well? If not, how would you respond in a different way next time?3. Fail to prepare for setba cksA strong leader accepts the fact that life evolves and is smart enough to plan for the downturns that are inevitable. Only fools think theyre immune to setbacks and fail to prepare for what can go wrong.A strong leader always anticipates what can go wrong and then prepares for it. This is not negative thinking - its intelligent thinking.FBI agents do not focus on what will go right in an arrest. They focus on what can go wrong so they are prepared.How To Make It Work For You Always ask these questions in every situation What can go wrong? What if this doesnt work? How can we stop it? What havent we thought about?4. Feel the need to be an expertA strong leader has a beginners mind that does not need to prove or disprove anything. The leader has the humility to hold what I do know alongside what I dont know. Holding this kind of tension leads to wisdom and not just easy answers.When we allow ourselves the luxury of trial and error, like a child learning to walk, we experience a fe el-good neurological response. Similarly, when we tackle new and difficult challenges, we experience a rush of adrenaline, a hormone that makes us feel confident and motivated.A recent article in the Journal of Experimental Social Psychology reports a series of experiments that show experts are more likely to be closed-minded. An open mind is receptive to new ideas that knock loose previous beliefs and standards.How To Make It Work For You Let go of the idea that you need to be an expert. Instead, ask questions because they are at the heart of a beginners mind. Start a petri dish of things of which you know nothing. Force yourself to seek out the advice of those who are more experienced. Always be involved in a project or situation where you are a beginner.5. Refuse to keep ego in checkA strong leader must believe in themselves - otherwise, no one else will. They must believe in their own abilities and they need to be resilient, but often this self-assurance leads to arrogance. Poor decisions are made when they allow their ego to speak louder than their voice of reason.The ego is always asking How will this make me look? How will I benefit? When ego is not kept in check, it looks for ways to prove its right and others are wrong. When we remove ego, were left with humility and rock-hard confidence.How To Make It Work For YouAccept praise, but never believe it totally. While others may appreciate your work, you can always do better.Things are never permanent. You might be in the news today, but tomorrow youll be forgotten.Put yourself in other peoples shoes and try to understand what theyre thinking.Spend time in nature to find perspective. Its okay if other people think youre God, but youre in trouble if you start believing it, too.6. Have a cowards heartA strong leader has the courage to move out of their comfort zone even though they may feel awkward, clumsy, and alone. The comfort zone is defined as an anxiety-neutral place that uses a limited set of behavio rs to deliver a steady level of performance.When we get into a comfort zone, we often strive to stay right there - where we have found success. But it is the average leader who stops at success, because success and peak performance are often two different things. Whole lives are spent reinforcing mediocre performance.Mental toughness is believing you will prevail in your circumstances, rather than believing that your circumstances will change - LaRae QuyHow To Make It Work For You Take what worked for you in the past and modify it to match your new situation. Chances are good that this is not the first time youve adapted when youve moved into the unknown. Write down your survival tactics and why they worked. Mine your experiences and let them guide you as you move out of a comfort zone in your current circumstances.Thisarticlefirst appeared onLaRaeQuy.com.
Thursday, November 21, 2019
Sample Resume for Cocktail Waitress Job Position
Sample Resume for Cocktail Waitress Job PositionSample Resume for Cocktail Waitress Job PositionA cocktail waitress career offers a path that allows you to work all over the country. The key to landing a job like this is to create a resume that showcases your mix of offerings, just like your favorite drink.Creating an inviting environment for customers is a key element of this role, and your resume should include your previous customer service experience, even if it wasnt bar work. Demonstrate that you are social, energetic, and possess strong sales skills on your resume, as well as your knowledge of mixology and culinary terminology. Other practical skills like administration, scheduling, and health and safety should also be noted.Check out this cocktail waitress resume and get writing and applying for your next bar job. Create this Resume Geneva Wagner1667 Happy Hollow RoadWallace, NC 28466(123)-415-9935g.wagnersmail.comObjectiveTo obtain a full time position as a Cocktail Waitres s in a prestigious bar to provide excellent service and skills to improve service level of the establishment. Summary of QualificationsExcellent communication skillsAbility to handle drinks simultaneouslyKnowledge in various types of liquorsAbility to provide good customer serviceProfessional ExperienceCocktail Waitress, January 2007 Present Mystique Bar And Restaurant, Los Angeles, California ResponsibilitiesProvided excellent service to customers by delivering their favorite drinks.Cleaned tables after every customer to ensure the next customer has an clean available table.Assured that all drinks are complete in the menu.Collected money from customers and gave them to the cashier.Brought to the customers the drinks they ordered.Cocktail Waitress, March 2004 December 2006 Pegasus Bar, Kansas City, Missouri ResponsibilitiesSuggested other drinks if the cocktails ordered are not available.Collected bills from the customers.Seated customers who come in to the bar.Ensured that all g uests and customers have a great time inside the bar.EducationMasters Degree in Commerce, 2004University of ArizonaBachelor of Science in Commerce, 2001 University of Arizona Customize ResumeMore Sample ResumesCocktail Waitress Resume Coffee Maker Resume Cognos Developer Resume Computer Technician Resume
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